Traffic Rules

• The lessee according to the road traffic code of vehicles is allowed to circulate 24 hours (day and night) with the lights on and all passengers front and back to fasten their seat belts.
• During traffic, all road signs must be applied.

Reservation Policy

• After the customer makes the reservation from our website, the customer must wait up to 12 hours to receive the confirmation from our company.

•  The customer can cancel the reservation for free up to 1 day before.

Costumer Benefits

•  The customer can make the reservation and pick up the car without  a credit card.
•  The customer can pay with cash or Credit / Debit Card in Euro or LEK,
•  Car kilometers are unlimited for free .
•  The customer is not required to leave a deposit, the customer must pay only for the car rental.

Traffic Fines

• If the lessee is fined by the police, the fine must be paid to the Albanian Post or to any contractor who performs this service, the Landlord is notified and upon delivery of the car the client declares the fine and the payment mandate.
• Payment of the fine can be paid in return when the car is delivered, declaring the fine accompanied by the police record, and the Lessor provides this service to the client.
• Any fine that remains unpaid or undeclared The Lessor is obliged to forward to the relevant authorities with minutes the violator based on the contract made with the client and the Albanian police.
• Any penalty imposed for commission 0 (zero) not declared by the client is fined by the Lessor.

Insurance

• In case of accident, the lessee should not move the car from the scene until the police arrive and the lessee is obligated to pay all amount of damage if they doesn’t pay for extra insurance .
• TIA Rental company have 2 kind of insurance that costumer can choose:
1- Super protective insurance covered the costumer 100% , for all damages that the car can cause: external damage to the car, fire and theft. This insurance covers the costumer travel only on paved public roads. This insurance doesn’t cover if the customer drive off road and also this insurance doesn’t cover Tires and Under-damages.
2-Protective insurance covered the costumer 80% , for all damages that the car can cause: external damage to the car, fire and theft. For any damage to the car, the customer is obliged to pay 20% of the total value of the damage. This insurance covers the costumer travel only on paved public roads. This insurance doesn’t cover if the customer drive off road and also this insurance doesn’t cover Tires and Under-damages.
• All Reservation from website (www.tiarent.al) comes with basic insurance included TPL (Third Party Liability) is the compulsory insurance for vehicles in the Republic of Albania which includes bodily or material damages to third parties .
• The lessee is obliged to pay in case it causes damage to the car from misuse.

Crossing Border

• TIA Rental Company allow to cross the border only to these selected countries (Kosovo , North Macedonia, Montenegro and Corfu by ferry). Crossing other countries are not allowed .

• Crossing border is with extra fee : 50 Euro / each border .

• Green Card it’s not Included !

Rental Conditions

• If you want to extend your hire period, you must inform the rental agent in advance.
• You must return your rental car with the same level of fuel you picked it up with. If the level of fuel is lower, you pay the difference at the rates of car rental company. If the level of fuel is higher, you are not compensated for the difference.
• If at drop off the car is too dirty to check condition before/after rent (including verification of scratches & dents), car wash is covered by customer.
• Rental cars are allowed to travel only on paved public roads.

• Driving off Road it’s not allowed , and comes with penalty: 200 Euro
• If you plan to travel outside the country, please notify the rental agent in advance to complete the required documents.

• The contact phone number you specified during booking must be available throughout the rental period and on the day before pick-up. We will not accept any service quality claims if it was impossible to contact you on your mobile phone.
• You pay fines and parking fees.
• Drivers must be at least 20 years old at the time of rental and no older than 65 years old. The minimum driving experience is 1.5 years. If you do not meet these requirements, the rental agent may refuse to provide a vehicle.
• Only small pets may travel in rented cars and should be kept in their travel carriers at all times.